Privacy Policy

Privacy Policy

Last updated: May 2026

At Dr Simon GP Mentoring, operated by SM Medical Consultancy Ltd (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, and how it is used when you access our website or use our mentoring services.

1. Who We Are

Dr Simon GP Mentoring is operated by:

SM Medical Consultancy Ltd
[Registered Company Number; 17223680]
 

We provide online educational mentoring and support for GP trainees.

2. What Information We Collect

We may collect and process the following personal information:

• Name
• Email address
• Telephone number (if provided)
• Booking and appointment information
• Payment information (processed securely by third-party providers)
• Information you voluntarily share that is relevant to educational mentoring and support

We aim to collect only information necessary to deliver our services effectively.

Payment Information

Payments are processed securely through trusted third-party providers (such as Stripe). We do not store or have access to your payment card details.

3. How We Use Your Information

We use personal information to:

• Arrange and deliver mentoring sessions
• Manage bookings, scheduling and communication
• Process payments
• Provide educational mentoring and continuity between sessions
• Maintain appropriate business and financial records
• Improve our mentoring services where appropriate

We only use your information where there is a lawful basis to do so, including where it is necessary to fulfil our mentoring agreement with you.

4. Educational Notes

Where appropriate, brief educational notes may be kept to support continuity and personalise mentoring between sessions.

These notes are kept proportionately, securely, and only for as long as reasonably necessary.

We do not maintain detailed performance dossiers or share mentoring information with training programmes, employers or third parties unless legally required or with your explicit consent.

5. Sharing Your Information

We do not sell, rent or trade personal information.

We may share limited information with trusted third-party service providers where necessary to operate our business, including:

• Booking and scheduling systems
• Payment processors
• Website hosting services

These providers are expected to handle data securely and appropriately.

We may also disclose information if required to do so by law.

6. Data Storage and Security

We take reasonable steps to protect personal information through secure systems, password-protected accounts, and reputable service providers.

While no system can guarantee absolute security, we aim to ensure information is handled responsibly and proportionately.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to:

• Deliver mentoring services
• Maintain continuity between sessions
• Meet legal, tax and accounting requirements

When information is no longer required, it will be securely deleted.

8. Your Rights

Under UK data protection law, you have rights regarding your personal information, including:

• The right to request access to your information
• The right to request correction of inaccurate information
• The right to request deletion of information where appropriate
• The right to raise concerns regarding how information is used

To make a request, please contact us

9. Cookies

This website may use cookies and similar technologies to support website functionality and improve user experience.

You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

The most recent version will always be available on this website.